Ease of booking
Lonrho Hotels is an active participant in the world-wide travel trade, attending the main travel markets, collaborating with airlines to offer flight and stay packages and participating in the major travel agency programmes and as a member of the ATTA (African Travel and Tourism Association).
Lonrho Hotel’s commitment to making each Lonrho Hotel one of the easiest to book is evidenced in this new web site with its real-time, leading edge booking facilities and by our partnership with Utell.
Utell, part of Pegasus Solutions Inc, is the world’s most experienced hotel representation service providing a specialized range of powerful sales, marketing and distribution solutions for hotels and travel distributors. Utell offers an unrivaled combination of 80 years’ experience representing hotels by delivering first class business generating solutions. These include preferred travel agent and online partnership agreements, a range of worldwide marketing programs, comprehensive business intelligence reporting capabilities and award-winning hotel Web site marketing. Utell’s products and services are used by thousands of travel agencies, travel providers and businesses worldwide, including major global TMC’s (travel management companies), corporations, online distributors and consortia groups. Visit www.utell.com for more information.
Each property will benefit from Utell’s vast range of business-generating solutions, including access to corporate business through Utell’s global preferred partnerships and programmes with international TMC’s (travel management companies), online distributors and global corporate markets.
“This strategic alliance with Utell is a bold and value-enhancing move for Lonrho Hotels,” said Ewan Cameron, CEO of Lonrho Hotels. Consistent with our commitment to the traveller, this partnership makes Lonrho Hotels easier to book by offering travel agents real-time access to each of our properties; allowing them to book immediately on behalf of the traveller.
“We are making a long-term investment to ensure both travel agencies and travellers know they benefit whenever they choose Lonrho Hotels. It is our intention that all Lonrho Hotels’ luxury properties will be bookable under the UI chain code. Furthermore, travel agents will have their commission payments guaranteed through Utell’s essential agency commissions programme ‘Travelcom’ to ensure their fees are paid quickly and accurately,” added Cameron.
Additionally, Utell will provide Lonrho Hotels with voice reservations in multiple languages via Utell’s global network, which includes a local toll-free South African telephone number – 09 800 73427871, as well as an international call centre number +34 91 594 9473, available 24 hours a day in multiple languages.
John Owens, Senior Vice President of Global Sales for Utell said, “Lonrho provides an exciting and varied addition to the Utell portfolio. We are delighted to welcome the group, and look forward to delivering international reservations through our wide network of sales, marketing and distribution programmes, proven to empower partner hotels with key new business opportunities.